Customer Service Policy - Talyala Emu Farm

Talyala Emu Farm is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct.

Standard delivery timeframes are between 2 - 10 business days; in the event that an ordered item is not available or we are unable to fulfil your order, we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.

We offer full money back guarantee on all our emu oilproducts - simply if you purchase any of our emu oil products and you are not happy with the results of using the product, then all you need to do is contact us and we will refund your money.